FAQS

Safeman Australia specializes in a wide range of high-quality personal protective equipment (PPE) and safety products, including:

• Safety Footwear
• Workwear & High-Vis Clothing
• Hand Protection (Gloves)
• Respirators & Face Masks
• Eye & Face Protection (Goggles, Face Shields)
• Hearing Protection
• Head Protection (Hard Hats, Caps)
• Fall Protection
• Traffic & Site Safety Equipment
• First Aid Kits and Supplies

To place an order:

1. Browse our website and select the products you wish to purchase.
2. Add the items to your cart.
3. Proceed to checkout by clicking on the cart icon at the top right of the page.
4. Enter your account number, shipping information, and payment details.
5. Review your order and confirm your purchase.

You will receive an order confirmation email once your order is successfully placed.

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard)

Yes, your payment information is secure. We use SSL encryption to ensure that your personal and payment details are protected during transactions. All payments are processed through trusted, secure payment gateways.

Yes! Once your order has been dispatched, we will send you an email with tracking details. You can use this tracking number to check the status of your delivery through the carrier’s website.

Order delivery times vary based on your location and the shipping method. Generally:

• Standard Shipping: 3-7 business days (depending on location)
• Express Shipping: 1-3 business days

Please note, delivery times may be affected by external factors such as weather or public holidays.

At this time, Safeman Australia ships only within Australia. If you are located outside Australia and wish to inquire about international shipping, please contact our customer support team for more information.

Please email sales@safeman.com.au or call our customer service team on 1800 732 3626. We would be happy to take your call and help you find the safety item you need. If a product is out of stock, you can sign up for a back-in-stock notification on the product page. Once the item becomes available again, we will notify you via email.

Please contact Safeman directly via email or phone.

All our products are sourced from reputable manufacturers who adhere to Australian safety standards (AS/NZS). Each product page includes detailed information about the product’s compliance, certifications, and specifications. If you need further clarification, please contact our customer service team.

You can reach our customer support team by:

• Phone: Call us at 1800 732 3626
• Email: Send your inquiry to sales@safeman.com.au

Yes, we offer competitive pricing for bulk orders. If you are purchasing PPE or safety equipment for a business or large group, please contact us directly for a quote and to discuss your specific requirements.

If you receive a damaged or faulty product, please contact us immediately with photos of the item and your order details. We will arrange for a replacement or refund as per our returns policy.

To stay informed about our latest products, promotions, and safety tips, you can:

• Subscribe to our newsletter by entering your email address at the bottom of the page.
• Follow us on social media platforms such as Facebook and Instagram for updates.